Privacy Policy

1. Introduction

Hayman IT Solutions is committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, and manage your personal information.

2. Business Information

• Business Name: Hayman IT Solutions
• ABN: 73248175513
• Contact Information:
  • Address: Jindalee, Perth WA 6036
  • Phone: 0450002046
  • Email: Karl@Haymanitsolutions.au

3. Types of Personal Information Collected

We collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Payment information (e.g., for third-party services, such as domain registration)
• IP address (for remote IT support services)

We do not store payment information on our systems. It is collected as part of the payment process and is securely processed by third-party providers.

4. Collection Methods

We collect personal information through:

• Website forms (e.g., contact forms)
• Account registration for services
• Cookies (with user consent for necessary, functional, and analytics purposes)
• Third-party services for payment processing or account setup

5. Purpose of Collecting Personal Information

We collect personal information to:

• Provide our IT consultancy and related services
• Offer customer support
• Process payments and set up third-party services (e.g., domain registration)
• Engage in internal marketing for promotions and updates. Users can opt-out at any      time.

6. Data Sharing with Third Parties

We may share your personal information with third-party service providers, such as:

• GoDaddy, Crazy Domains: For domain registration
• Microsoft, Google, Amazon: For email and cloud services
• TeamViewer: For remote IT support

This list is not exhaustive and additional third-party services may be used. We ensure that all third-party partners comply with relevant data protection laws. Personal information will not be shared for marketing purposes or with external partners, except when required to provide services.

7. Data Storage and Security

Your personal information is stored:

• Locally on an encrypted storage device
• In the cloud using secure Microsoft OneDrive services

We use encryption and secure databases to protect your information from unauthorized access. Personal data will be retained for a period of 7 years, in line with business and legal requirements.

8. User Rights

You have the right to:

• Access, correct, or delete your personal information by submitting a request via email.
• Request data portability or restrict processing, and we will review and comply where applicable.

For any inquiries, you can contact Karl Hayman directly at Karl@Haymanitsolutions.au.

9. Cookies and Tracking

We use cookies to enhance user experience and for analytical purposes. Cookies help us understand how users interact with our website. Users may choose to accept or decline cookies when visiting our website.

We currently do not use third-party tracking tools like Google Analytics or Facebook Pixel.

10. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage users to review the privacy policies of any third-party website they visit.

11. Compliance with Laws

Hayman IT Solutions complies with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). We ensure that all data collection, usage, and storage comply with local privacy laws.

12. Changes to the Privacy Policy

If there are any changes to our Privacy Policy, we will notify users by updating the policy on our website. Please check the site periodically to stay informed of any updates.

13. Contact Information

For any questions, concerns, or complaints regarding privacy or the management of your personal information, please contact us at:

• Email: Karl@Haymanitsolutions.au
• Phone: 0450002046
• Address: Jindalee, Perth WA 6036